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Privacy policy

Last updated: 19 August 2026. This policy is a working draft prepared for AxLogic Systems and must be reviewed by a qualified solicitor before it is relied upon.

1. Who we are

AxLogic Systems (“we”, “us”, “our”) provides managed IT, cloud, cyber security, data and custom software services to business clients. For the purposes of the UK GDPR and the Data Protection Act 2018, AxLogic Systems is the data controller for personal data collected through this website.

Our registered office is 88 MacDonald Street, Birmingham, B5 6TN, United Kingdom. We also operate from Dhabab Street, Riyadh, Kingdom of Saudi Arabia. You can contact us about anything in this policy at info@axlogicsys.com.

[To be confirmed before publication: company registration number, VAT number, ICO registration number, and whether a Data Protection Officer has been appointed.]

2. What personal data we collect

We collect only what we need to respond to you and to run our services:

  • Contact and enquiry data ÔÇö your name, email address, telephone number and the content of your message, when you complete a form on this website.
  • Subscription data ÔÇö your email address, if you subscribe to updates.
  • Recruitment data ÔÇö the information contained in any application or CV you submit through our careers pages.
  • Technical data ÔÇö IP address, browser type and version, device information, and pages visited, collected automatically through server logs and cookies.
  • Client service data ÔÇö where we deliver services to your organisation, we may process personal data contained within your systems. In those cases we generally act as a data processor under a separate agreement with your organisation.

3. Why we process it, and our lawful basis

Purpose Lawful basis
Responding to enquiries and providing quotes Legitimate interests, and steps prior to entering a contract
Delivering the services you have engaged us for Performance of a contract
Sending service updates or marketing you asked for Consent, which you may withdraw at any time
Securing our website and preventing abuse Legitimate interests
Assessing job applications Steps prior to entering a contract, and legitimate interests
Meeting legal, tax and regulatory obligations Legal obligation

4. How long we keep it

We keep personal data only as long as necessary for the purpose it was collected for. As a general rule: enquiry correspondence is retained for up to 24 months from our last contact; client records are retained for the duration of the engagement and for 6 years afterwards to meet contractual and tax obligations; unsuccessful job applications are retained for 12 months; and marketing subscriptions are retained until you unsubscribe. [Confirm these periods against your actual retention practice before publishing.]

5. Who we share it with

We do not sell your personal data. We share it only with:

  • Service providers who support our operations ÔÇö for example hosting, email delivery, and helpdesk or ticketing platforms ÔÇö who act on our instructions under a written agreement.
  • Professional advisers such as accountants, auditors and lawyers, where necessary.
  • Law enforcement or regulators, where we are legally required to do so.

[List your actual processors here ÔÇö hosting provider, email/CRM platform, analytics, ticketing system.]

6. International transfers

Because we operate in both the United Kingdom and the Kingdom of Saudi Arabia, some personal data may be accessed by our team outside the UK. Where personal data is transferred outside the UK, we rely on appropriate safeguards such as the International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, together with a transfer risk assessment.

7. Your rights

Under UK data protection law you have the right to request access to your personal data; to have inaccurate data corrected; to request erasure; to restrict or object to processing; to data portability; and to withdraw consent at any time where consent is our basis for processing.

To exercise any of these rights, email info@axlogicsys.com. We will respond within one month. If you are unhappy with how we have handled your data you may complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

8. Security

We maintain technical and organisational measures appropriate to the risk, including encryption in transit, access control on a least-privilege basis, endpoint protection, logging and monitoring, and staff security awareness training. No system can be guaranteed completely secure, but we review our controls regularly and will notify you and the ICO of any qualifying personal data breach within the statutory timeframe.

9. Cookies

This website uses cookies. Please see our Cookies Policy for details of what is set and how to control it.

10. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Material changes will be brought to your attention where appropriate.