We use a structured but flexible agile approach. Big-bang waterfall projects often deliver the wrong thing very precisely; pure ad-hoc work delivers chaos. Our process sits between those extremes.
Typical phases:
1. Discovery — workshops to understand goals, users, constraints, integrations and success criteria. Output: a proposal, indicative scope and ballpark cost.
2. Design — UX wireframes, technical architecture, data model and detailed estimate before significant build effort.
3. Build (in sprints) — 2-week sprints with planning, daily updates and end-of-sprint demos. You see real, working software every fortnight.
4. Test and QA — automated unit and integration tests, manual QA, security review and user acceptance testing (UAT).
5. Deploy and train — staged release (often pilot → full rollout), training, documentation and handover.
6. Support and evolve — ongoing support, monitoring and an evolution roadmap once live.
You get visibility, predictability and the ability to adjust direction without throwing work away.